The PrivateCityHotels. quality index
Independent guest reviews
PrivateCityHotels. offer reliably high quality. This promise of quality is, next to the individuality of our member hotels and the personal care for our guests, the great strength of PrivateCityHotels. Privately run hotels are often difficult to assess qualitatively by guests since these suspect lower standardization than in the chain hotel industry. This misjudgment we stand decisively to prevent with our commitment to quality and the focus on people as the center of our activities!
The quality criteria are based on the independent reviews of our hotel guests. Here we trust in the renowned TrustScore by TrustYou, which draws public hotel reviews from countless internet portals. To meet the PrivateCityHotels. quality guidelines, a member organization has to exceed a certain average on these portals. An accession to PrivateCityHotels. is possible only upon reaching this standard. If a member falls under these values, it will be informed and will have to reach them again within a few months. The star rating of the hotel is irrelevant in this aspect.